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Guest interfaces

Built for the entire guest journey.

Nine interfaces, one brain behind all of them. They cover the whole journey, from the first search to the drive home, and every one of them is built to lift TRevPAR, cut cost-to-serve and raise CSAT. Start with the moment where you have the most to gain.

Built for the guest journey. Modular by design.

WhatsApp Assistant

A low-effort channel you already have. Guests message the way they message anyone else. Not a chatbot bolted on, but the full GleeGuide brain answering in the thread guests already have open.

  • The one app they already have open: 98% of Dutch adults use messaging apps, the highest rate in the EU.
  • Knows the guest and the booking: reads your PMS, the weather and the guest profile, so every reply fits this stay and this moment.
  • Not just simple answers: bike rental, a dinner table, late check-out, arranged in the conversation.
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Search & Book Widget

Search & Book as a widget. It sits on the website you already run and asks what guests are actually looking for, instead of leaving them to work it out in filters. Real availability, straight from your PMS, so nothing it suggests is already gone.

  • Guided search: asks what guests want instead of hiding it behind filters, then matches them to the stay that fits.
  • More direct bookings: guests finish on your own site instead of drifting to an OTA, so you keep the commission.
  • Sits on top, not instead of: works alongside your existing booking engine. No replatform, no migration.
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Experience Booker Widget

An AI-driven widget on your website that turns an accommodation booking into a complete holiday package: stay, activities, rentals and extras, built by the guest and booked in one easy conversation.

  • One package, not scattered line items: bundles the stay with activities, rentals and extras into a single booking flow.
  • Shape it together, then book: guests build a personal package, save it, and share it with their group before booking in one go.
  • More value in every basket: every add-on booked upfront lifts value per booking well above a bed-only reservation.
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My Booking Widget

My Environment upgrade, as a widget. Between booking and arrival, most parks go quiet for weeks. This drops into the My Booking pages you already run and uses that window: the bike rental, the table on arrival night, the upgrade that was not available at checkout.

  • Extras in context: bike rental, dinner, early check-in, added in one tap straight from your PMS.
  • Keeps selling after check-in: the same widget works pre-arrival, during the stay and after departure.
  • Sits on top, not instead of: makes your existing My Booking pages personal. No rebuild, no migration.
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Experience Booker

Search & Check-out, as a full replacement. Guests do not plan a holiday alone, so this lets them build it together: a package shaped between them, shared with everyone coming along, booked in one go. Stay, activities and extras in a single transaction, committed before anyone arrives.

  • Higher value per booking: stay, activities and extras in one transaction, committed before arrival.
  • Built for shorter stays: three nights can still out-earn a week when the experience is part of the booking.
  • Turns one stay into the next: every conversation adds to the guest profile, so the next offer is a better matched experience, not a discount on the same week.
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Mobile App (native/web)

The full suite in the guest's pocket. Every agent, every product you sell and every place worth going, in one app that reshapes itself as the holiday moves: packing tips on Tuesday, the check-in code on Friday, an indoor plan when the rain arrives.

  • Knows each guest: plans, tips and offers that shift with the journey stage, the weather and what this guest actually likes.
  • Plan the trip together: guests build the days with their group, then book it without leaving the app.
  • A channel you own: reach guests during the stay with timely, personal messages. No commission, no ad spend, nobody in between.
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In-App Assistant

An AI widget that upgrades the app you already have. Powered by the AI Brain Sentio and agents, it turns a passive app into a personal, real-time guest activation channel.

  • Drop-in upgrade: adds AI to the app you already have, with no rebuild and no new app to launch.
  • Personal by default: Sentio and agents tailor every answer and offer to the guest in front of them, in their own language.
  • Real-time activation: turns idle app sessions into bookings, upgrades and experiences in the moment.
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My Booking Environment

My Environment with AI, as a full replacement. Everything the app does, without asking anyone to install anything. Guests open a link and land in a full environment: their booking, their plan, the whole park, and everything still available to add. The reach of a webpage with the depth of an app.

  • No download needed: everything the native app does, opened from a link in any browser.
  • Built for short stays: guests who would never install an app still get the full experience.
  • Sells all stay long: extras, activities and upgrades surfaced the moment they fit.
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Narrowcasting & TV

From a slideshow on repeat to a screen that understands the guest. Tomorrow's programme, tonight's kitchen times, the indoor options when it rains, and the empty places you would otherwise not sell.

  • On every screen: personalized news and recommendations.
  • Fills what's empty: surfaces the activity, table or slot that still has capacity tomorrow.
  • Reaches the whole group: kids and grandparents included, not just whoever made the booking.
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What activation actually does

Measured at real GleeGuide suite implementations
GleeGuide results bar showing 84 percent guest adoption, 260 percent more activity booking clicks, 40 percent more restaurant reservations, and 70 percent more bowling reservations, measured over three months.

84%

of guests actively used the suite during their stay

+260%

more guests clicking through to book an activity

+40%

more restaurant reservations on park

+70%

more bowling lanes booked, and F&B delivery up 15%

Results from GleeGuide parks running the full activation suite, over 3 months. Results vary by park, configuration and season.

Guests enjoying a stay at Beekse Bergen

Stop selling nights.
Start selling experiences.

You don't have to start with all nine. Pick the interface for the moment where you have the most to gain and see on your own data what is possible there.

Discover your park's potential. No commitment.