Activate every stage
of the guest journey.
Activate guests with 1:1 communications, suggestions and offers across their full holiday journey. Turn browsing intent into direct bookings, anticipation into add-on revenue, holiday moments into stories worth telling and a great stay into the next direct booking.
Four stages.
One activated guest.
Turn browsing intent into direct bookings.
From the first click, sell the experience, not just the bed.
Guests arrive ready to book, then lose the right stay in endless lists and filters. Search & Book Widget reads their intent and shows only what's live-bookable from your PMS, while the Experience Booker bundles stay and extras into one flow. They book the full experience direct: more conversions, higher value per booking.
Booking guest interfaces
Booking guest interfaces
Turn anticipation into add-on revenue.
Pre-sell the right extras and prep the arrival, before guests think to ask
The booking's confirmed and the guest is already picturing the trip, but most parks let that window pass in silence. During this phase, GleeGuide surfaces the add-ons and activities that fit the booking (bike rental, dinner, early check-in), one tap straight from your PMS or other booking systems. Guests arrive prepared, and you capture the ancillary spend most parks leave on the table.
Pre-arrival guest interfaces
Pre-arrival guest interfaces
Turn every moment into a story worth telling.
24/7 answers and in-the-moment nudges, tuned to the weather, the time and where guests are.
They're on-site, and small moments make or break the stay, but your team can't be in all of them. GleeGuide can: on WhatsApp, in your app or on the in-room display, it answers around the clock and reads the moment (an indoor coffee as the rain rolls in, a bistro table before the kitchen fills). Guests feel looked-after, and on-site spend climbs.
In-stay guest interfaces
In-stay guest interfaces
Turn one great stay into the next booking.
Personalized rebooking, powered by everything the last stay taught you.
The stay ends on a high, then the relationship goes cold. GleeGuide learns what each guest loved and, when they're ready to return, offers a next trip built around it: new experiences it knows they'll want, at your park or a sister park in the group. Not a repeat booking. An even better one.
Post-stay guest interfaces
Post-stay guest interfaces
What activation actually does
Measured at real GleeGuide suite implementations84%
of guests actively used the suite during their stay
+260%
more guests clicking through to book an activity
+40%
more restaurant reservations on park
+70%
more bowling lanes booked, and F&B delivery up 15%
Results from GleeGuide parks running the full activation suite, over 3 months. Results vary by park, configuration and season.
Stop selling nights.
Start selling experiences.
Every stage of the guest journey is a chance to activate your guests. See on your own data which stage holds the most potential for your park.Discover your park's potential. No commitment.